The Parasocial Relationships Between Influencers and Consumers:

This study examines the impact of one-to-many parasocial relationships between social media influencers and consumers on product attitudes and referrals using social comparison theory.Focusing on beauty and fashion social media influencers on YouTube, this study employs a structural equation model to test how influencer credibility and the psychological dimensions of consumer envy affect product attitudes and referrals through parasocial relationships.The results of analyzing 120 samples of response data confirmed the validity of the components of influencer credibility, which include 5 factors (trustworthiness, expertise, social attractiveness, physical attractiveness, and homophily).Influencer credibility and envy were observed to positively influence product attitudes and referrals while enhancing parasocial relationships with consumers.In particular, trustworthiness, social attractiveness, and homophily strongly influence parasocial relationships.This study contributes to the literature by developing a comprehensive model of the parasocial relationships between influencers and consumers and their impact on product attitudes and referrals.

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Publication Details

Journal
Quarterly Journal of Marketing
Published
2025-06-16
DOI
https://doi.org/10.7222/marketing.2025.032
Primary Topic
Consumer Behavior in Brand Consumption and Identification
Type
article
Field-Weighted Citation Impact
0.00

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article

The Parasocial Relationships Between Influencers and Consumers:

Ruiliang Yan, Takahashi Hiroyuki
Quarterly Journal of Marketing
Consumer Behavior in Brand Consumption and Identification
article

The Parasocial Relationships Between Influencers and Consumers:

Ruiliang Yan, Takahashi Hiroyuki
article en

Abstract

This study examines the impact of one-to-many parasocial relationships between social media influencers and consumers on product attitudes and referrals using social comparison theory.Focusing on beauty and fashion social media influencers on YouTube, this study employs a structural equation model to test how influencer credibility and the psychological dimensions of consumer envy affect product attitudes and referrals through parasocial relationships.The results of analyzing 120 samples of response data confirmed the validity of the components of influencer credibility, which include 5 factors (trustworthiness, expertise, social attractiveness, physical attractiveness, and homophily).Influencer credibility and envy were observed to positively influence product attitudes and referrals while enhancing parasocial relationships with consumers.In particular, trustworthiness, social attractiveness, and homophily strongly influence parasocial relationships.This study contributes to the literature by developing a comprehensive model of the parasocial relationships between influencers and consumers and their impact on product attitudes and referrals.

Quarterly Journal of MarketingVol. 45(3)
Doshisha University (JP)
Keio University, Japan Society for the Promotion of Science
Openalex Percentile: Top 83%
Consumer Behavior in Brand Consumption and Identification
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