Sustainable and Innovative Design of Museums’ Exhibition Space: A Strategic Approach to Enhance Participation and Satisfaction

Purpose: This study examines how design modifications affect museum experiences for 7-18 year olds in Harbin City, Heilongjiang Province, China. Four themes, integration of digital technology, sustainable design practices, flexible and adaptable spaces, and community engagement and inclusivity, are examined to see if they increase museum visitor participation and satisfaction. Method: This research conducted and utilised 30 museum visitors’ semi-structured interviews. A three step coding analysis process identified repeating themes and patterns in the data. Interview standards ensured data collecting consistency and completeness. Findings: The findings show that design adjustments significantly affect museum visitor experiences. Digital technology, sustainable design, flexible spaces, and community interaction were key to visitor happiness and participation. Participants enjoyed rich and engaging digital experiences, sustainable design, and adaptable and inclusive museum settings. Originality/Implications: By uncovering how museum visitors interpret spaces, this research advances museum studies, environmental psychology, and community development. The findings can help museum professionals, educators, legislators, and community stakeholders develop more engaging, inclusive, and sustainable cultural spaces that enrich lives. Keywords: Integration of Digital Technologies; Sustainable Design Practices; Flexible and Adaptable Spaces; Community Engagement; Inclusivity. Citation: Guan, Z. and Zakaria, Z. A. B. (2024): Sustainable and Innovative Design of Museums’ Exhibition Space: A Strategic Approach to Enhance Participation and Satisfaction. World Journal of Entrepreneurship, Management and Sustainable Development, Vol. 20, Nos 3-4, pp. 247-264.