How Can Artificial Intelligence (AI) Technologies Enhance Public Policy-making?

Purpose: This article seeks to assess the potential of AI technologies in enhancing data-driven policymaking, especially in addressing socio-economic, technological, and environmental challenges in African countries. Design/Methodology/Approach: The research used a qualitative approach and a comprehensive literature review to understand artificial intelligence (AI) and its potential applications in public policy-making. Findings: AI can enhance public policy-making processes in multiple ways, but it has not evolved to the point of replacing human intelligence. Research Limitations/Implications: Multidisciplinary empirical research including social scientists, such as policy management experts and AI technology developers, may assist in improving the AI technology weaknesses identified in this paper. Originality/Value: The article demonstrates that the future of policy-making will depend on a synergy of AI capabilities and human intelligence, with the latter being essential for exercising judgement, and making final policy decisions. Practical Implications: Implementing the findings in this article will enhance the use of AI in policy and improve public policy-making. Keywords: Artificial Intelligence (AI), Data, Policy-Making, Public Policy, 4IR, 5IR. Citation: Uwizeyimana, D.E. (2024): How Can Artificial Intelligence (AI) Technologies Enhance Public Policy-making?. World Journal of Entrepreneurship, Management and Sustainable Development, Vol. 20, Nos 3/4, pp.299-312.