MODELS AND APPROACHES TO DEVELOPING INTERCULTURAL COMPETENCE

This article explores models and approaches for developing intercultural competence, a critical skill in today’s globalized world. Using a mixed-methods research design, the article examines the effectiveness of the Developmental Model of Intercultural Sensitivity (DMIS) and the Cultural Intelligence Model in enhancing the cognitive, affective, and behavioral dimensions of intercultural competence. Data were collected from 150 participants through surveys, interviews, and document analysis. Quantitative findings revealed that structured intercultural training programs significantly improved empathy and communication skills, while qualitative findings highlighted the importance of immersive experiences and reflective practices. The article concludes with recommendations for improved training programs, institutional support, technology integration, continuous assessment, and collaboration to promote intercultural competence.