Phone‐only mental health care within the Department of Veterans Affairs: Associations with rurality, age, sex, and clinical severity

Patients who were rural and older had greater odds of receiving MH care exclusively by phone. It will be important to assess whether this was by choice or whether they are experiencing barriers to accessing video or in-person care that could be addressed. Patients who were less clinically severe and were seen primarily by a medical MH provider were also more likely to receive phone-only care. Future research should examine the relative effectiveness of audio-only care as compared to video and in-person.

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Publication Details

Journal
The Journal of Rural Health
Published
2025-03-01
DOI
https://doi.org/10.1111/jrh.70043
Primary Topic
Telemedicine and Telehealth Implementation
Type
article
Field-Weighted Citation Impact
0.00

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article

Phone‐only mental health care within the Department of Veterans Affairs: Associations with rurality, age, sex, and clinical severity

Anthony H. Ecker, Amber B. Amspoker, Liang Chen, Annette Walder et al.
The Journal of Rural Health
Telemedicine and Telehealth Implementation
article

Phone‐only mental health care within the Department of Veterans Affairs: Associations with rurality, age, sex, and clinical severity

Anthony H. Ecker, Amber B. Amspoker, Liang Chen, Annette Walder, Jan A. Lindsay, Samantha L. Connolly, Julianna Hogan, Kathleen M. Grubbs
article en

Abstract

Patients who were rural and older had greater odds of receiving MH care exclusively by phone. It will be important to assess whether this was by choice or whether they are experiencing barriers to accessing video or in-person care that could be addressed. Patients who were less clinically severe and were seen primarily by a medical MH provider were also more likely to receive phone-only care. Future research should examine the relative effectiveness of audio-only care as compared to video and in-person.

The Journal of Rural HealthVol. 41(2)
Michael E. DeBakey VA Medical Center (US), Harvard University (US), Baylor College of Medicine (US), VA Boston Healthcare System (US), Central Arkansas Veterans Healthcare System (US), Mental Illness Research, Education and Clinical Centers (US), Center for Innovation (US), Rice University (US), University of Arkansas for Medical Sciences (US)
U.S. Department of Veterans Affairs, Office of Research and Development, Health Services Research and Development, Quality Enhancement Research Initiative, Center for Innovations in Quality, Effectiveness and Safety, Office of Rural Health, NIH Clinical Center
Openalex Percentile: Top 81%
Telemedicine and Telehealth Implementation
DOIOpen Access PDFOpenAlex
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