Tech and Tender Care: Untold Stories of Parents in Selecting Assistive Technology for their Children with Special Needs

This study set out to understand the real-life experiences of parents as they chose and used assistive technology (AT) for their children with special needs. A qualitative research design was used to gain in-depth insights into the experiences of parents in Tarlac, Philippines. Ten parents with experience using AT for their children were selected through purposive sampling. Semi-structured interviews were conducted, transcribed verbatim, and analyzed using Collaizi method. The findings revealed both positive and negative experiences, grouped into five categories: (1) Concerns regarding AT, (2) Types and uses of AT, (3) Support and accessibility, (4) Results for the child and his/her environment, and (5) Financial considerations and advice. The study has shown the challenges and benefits of selecting AT, consistent with existing literature. This research made a difference by putting the spotlight on parents’ voices, which are often missed in conversations about assistive technology. It captured not just the practical side of using AT, but also the emotional and social experiences that come with it. By sharing the real experiences of parents and how they adjust, this study gives helpful and relatable stories. These stories can guide better rules, improve support for families, and inspire better and more family-focused ways of creating and using assistive technology.