Evaluating turnaround time to improve clients’ satisfaction in the tuberculosis reference laboratory in Douala
turnaround time in tuberculosis diagnosis is longer than expected, retarding patient care management. Focusing on equipment maintenance enhances the intra-laboratory testing process, thus improving overall patient satisfaction. The need for further studies to incorporate the extra-laboratory turnaround time in assessing the overall turnaround time is imperative.
Authors
- Bisso Ngono Annie Prudence
- Georges Alain Etoundi Mballa
- Teyim Pride Mbuh (ORCID: https://orcid.org/0000-0002-0593-6831)
- Patricia Mendjime (ORCID: https://orcid.org/0009-0000-0838-5425)
- Hamada Beloko
- Valérie Flore Donkeng Donfack
- Anya Priscilla Amveilla
- Mohamed Youssouf Mfouapon
- Esso Linda
Institutions
- Comité National de Lutte contre le SIDA (CM)
- Centre Pasteur du Cameroun (CM)
- National Radiation Protection Agency of Cameroon (CM)
- Ministry of Public Health (CM)
Publication Details
- Journal
- PLoS ONE
- Published
- 2025-06-13
- DOI
- https://doi.org/10.1371/journal.pone.0323917
- Citations
- 1
- Primary Topic
- Clinical Laboratory Practices and Quality Control
- Type
- article
- Field-Weighted Citation Impact
- 1.16