Application of Fuzzy Delphi Technique for Developing a Higher Education Competency Model: Insights from HR practitioners

This study employs the Fuzzy Delphi Technique to develop a higher education competency model, addressing the significant gap between academic curricula and industry requirements. A panel of 15 experts, including academic professionals and HR practitioners, participated in a structured process to evaluate and prioritize essential skills. The expert consensus identified communication, technical proficiency, time management, and teamwork as top priorities, each with over 90% agreement. The integration of HR insights ensures the model aligns precisely with workforce demands. The findings provide actionable guidance for curriculum development, enhancing graduate employability by bridging the gap between academic preparation, and evolving employer expectations.