Systematic literature review of user acceptance factors of advanced driver assistance systems across different social groups

• Systematic review of 35 empirical studies on the social acceptance of ADAS using the PRISMA framework. • Identifies key influencing factors of acceptance, including trust, knowledge, perceived usefulness, and education. • User group-based synthesis reveals differing ADAS attitudes among drivers, professionals, seniors, tech-savvy youth, and non-drivers. • Most studies apply TPB, TAM, or UTAUT models, but demographic and social aspects remain underrepresented. • Findings support targeted communication, regulation, and educational strategies to promote responsible ADAS adoption. This study presents a systematic review of empirical research on the acceptance of advanced driver assistance systems (ADAS). The review focusses on the varying attitudes of user groups, the theoretical models underpinning acceptance, and the key sociocognitive factors involved. Using the PRISMA methodology, 35 relevant studies were identified. The analysis revealed several critical acceptance factors, including trust, technological awareness, perceived usefulness, and the importance of education. Most of the reviewed studies applied the TPB, TAM, or UTAUT models. The investigations concentrated on five major user groups: (1) general drivers, (2) professional drivers, (3) older adults, (4) young technology-orientated users, and (5) non-driving transport users such as pedestrians and cyclists. The findings indicate that acceptance is not a homogeneous process. It is shaped by the characteristics of each group of users, previous knowledge of the system, the degree of trust, and the specific context of system use. A considerable proportion of users do not receive sufficient training or information regarding ADAS features. This lack of knowledge limits both proper usage and the safety benefits of the technology. The study provides targeted recommendations for expanding user education, enhancing regulatory frameworks, and applying communication strategies tailored to specific user groups. The interdisciplinary approach contributes to a more comprehensive understanding of public acceptance of automated vehicle technologies. It also supports the broader adoption of equitable and sustainable mobility solutions through trust-building and educational interventions.

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Publication Details

Journal
Transportation Research Interdisciplinary Perspectives
Published
2025-05-01
DOI
https://doi.org/10.1016/j.trip.2025.101486
Citations
5
Primary Topic
Human-Automation Interaction and Safety
Type
article
Field-Weighted Citation Impact
12.19
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article

Systematic literature review of user acceptance factors of advanced driver assistance systems across different social groups

Boglárka Eisinger Balassa, Réka Koteczki
5 citations
Transportation Research Interdisciplinary Perspectives
Human-Automation Interaction and Safety
12.19
article

Systematic literature review of user acceptance factors of advanced driver assistance systems across different social groups

Boglárka Eisinger Balassa, Réka Koteczki
article en
5 citations

Abstract

• Systematic review of 35 empirical studies on the social acceptance of ADAS using the PRISMA framework. • Identifies key influencing factors of acceptance, including trust, knowledge, perceived usefulness, and education. • User group-based synthesis reveals differing ADAS attitudes among drivers, professionals, seniors, tech-savvy youth, and non-drivers. • Most studies apply TPB, TAM, or UTAUT models, but demographic and social aspects remain underrepresented. • Findings support targeted communication, regulation, and educational strategies to promote responsible ADAS adoption. This study presents a systematic review of empirical research on the acceptance of advanced driver assistance systems (ADAS). The review focusses on the varying attitudes of user groups, the theoretical models underpinning acceptance, and the key sociocognitive factors involved. Using the PRISMA methodology, 35 relevant studies were identified. The analysis revealed several critical acceptance factors, including trust, technological awareness, perceived usefulness, and the importance of education. Most of the reviewed studies applied the TPB, TAM, or UTAUT models. The investigations concentrated on five major user groups: (1) general drivers, (2) professional drivers, (3) older adults, (4) young technology-orientated users, and (5) non-driving transport users such as pedestrians and cyclists. The findings indicate that acceptance is not a homogeneous process. It is shaped by the characteristics of each group of users, previous knowledge of the system, the degree of trust, and the specific context of system use. A considerable proportion of users do not receive sufficient training or information regarding ADAS features. This lack of knowledge limits both proper usage and the safety benefits of the technology. The study provides targeted recommendations for expanding user education, enhancing regulatory frameworks, and applying communication strategies tailored to specific user groups. The interdisciplinary approach contributes to a more comprehensive understanding of public acceptance of automated vehicle technologies. It also supports the broader adoption of equitable and sustainable mobility solutions through trust-building and educational interventions.

Transportation Research Interdisciplinary PerspectivesVol. 31
Széchenyi István University (HU)
Reduced inequalities
Openalex Percentile: Top 1%
Human-Automation Interaction and Safety
12.19
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