Towards a Smart Evaluation Model for Assessing Transport Providers’ Maturity in Support of Logistic Sustainability

The development of the supply chain’s outsourcing and globalization has intensified the requirement for sustainable transport. The evaluation of the transport providers’ maturity, which is crucial to all and any achievements in this context, is hampered by a myriad of factors ranging from the transport ecosystem complexity, self-contradictory and unverifiable data and the ceaseless march of modern technology. This study argues for an agile and smart approach to evaluate the maturity level of transport providers, particularly for high-risk areas like hazardous materials transport. Such models should include holistic analysis frameworks of all performance indicator measurement systems with their data collection methods and technology tools to be employed. The need to involve all stakeholders within the supply chain is said to require diverse collaboration. With regard to the solution, collaborative participation between transport providers and relevant institutions is vital to reduce the environmental impacts and improve the efficiency of the entire sector.