The Impact of Servant Leadership on Reducing Job Burnout: An Exploratory Study of the Opinions of a Sample of Employees at the Mosul Institute / Northern Technical University

The research aims to shed light on the impact of servant leadership on reducing job burnout by applying the study to a sample of employees at the Mosul Institute, affiliated with the Northern Technical University. The descriptiveanalytical approach was employed to clarify the studied phenomenon by examining a population consisting of all 436 employees at the Mosul Institute. A purposive sample of 385 employees was selected. The questionnaire was used as a tool for collecting primary data, which were analyzed using the SPSS software to derive the results. The study reached several findings and conclusions, most notably: there is a significant impact of servant leadership through its dimensions (empowerment, emotional healing, wisdom) on reducing job burnout at the Mosul Institute. Additionally, there is a significant impact of servant leadership on reducing the dimensions of job burnout (emotional exhaustion, depersonalization, and reduced personal accomplishment) at the institute. The study offered several recommendations, including: enhancing communication between management and employees, involving them in decision-making, granting them the freedom to take initiative and handle difficult situations, providing necessary administrative support, assisting employees in problem-solving, and adopting a leadership style driven more by empathy than formal authority.