Great Power Brings Great Responsibility: Personalizing Conversational AI for Diverse Problem-Solvers

Newcomers onboarding to Open Source Software (OSS) projects face many challenges. Large Language Models (LLMs), like ChatGPT, have emerged as potential resources for answering questions and providing guidance, with many developers now turning to ChatGPT over traditional Q&A sites like Stack Overflow. Nonetheless, LLMs may carry biases in presenting information, which can be especially impactful for newcomers whose problem-solving styles may not be broadly represented. This raises important questions about the accessibility of AI-driven support for newcomers to OSS projects. This vision paper outlines the potential of adapting AI responses to various problem-solving styles to avoid privileging a particular subgroup. We discuss the potential of AI persona-based prompt engineering as a strategy for interacting with AI. This study invites further research to refine AI-based tools to better support contributions to OSS projects.

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Publication Details

Published
2025-04-27
DOI
https://doi.org/10.1109/chase66643.2025.00019
Primary Topic
Ethics and Social Impacts of AI
Type
article
Field-Weighted Citation Impact
0.00

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article

Great Power Brings Great Responsibility: Personalizing Conversational AI for Diverse Problem-Solvers

Marco Aurélio Gerosa, Ítalo Santos, Katia Romero Felizardo, Igor Steinmacher
Ethics and Social Impacts of AI
article

Great Power Brings Great Responsibility: Personalizing Conversational AI for Diverse Problem-Solvers

Marco Aurélio Gerosa, Ítalo Santos, Katia Romero Felizardo, Igor Steinmacher
article en

Abstract

Newcomers onboarding to Open Source Software (OSS) projects face many challenges. Large Language Models (LLMs), like ChatGPT, have emerged as potential resources for answering questions and providing guidance, with many developers now turning to ChatGPT over traditional Q&A sites like Stack Overflow. Nonetheless, LLMs may carry biases in presenting information, which can be especially impactful for newcomers whose problem-solving styles may not be broadly represented. This raises important questions about the accessibility of AI-driven support for newcomers to OSS projects. This vision paper outlines the potential of adapting AI responses to various problem-solving styles to avoid privileging a particular subgroup. We discuss the potential of AI persona-based prompt engineering as a strategy for interacting with AI. This study invites further research to refine AI-based tools to better support contributions to OSS projects.

Universidade Tecnológica Federal do Paraná (BR), Northern Arizona University (US)
Conselho Nacional de Desenvolvimento Científico e Tecnológico
Openalex Percentile: Top 87%
Ethics and Social Impacts of AI
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