The Influence of Internal Communication on Employee Engagement: A Perspective from Business Practice

Employee engagement is essential to organizational success, as it drives productivity, retention, and overall performance. Among the key factors influencing engagement, internal communication plays a pivotal role in fostering trust, enhancing motivation, and aligning employees with organizational goals. Defined as the structured exchange of information and dialogue within an organization, internal communication encompasses both formal and informal channels, ranging from emails and meetings to storytelling and two-way feedback mechanisms. This study examines how internal communication influences employee engagement in practice, exploring current problems of internal communication in business practice