How Does Technology Influence Managerial Roles? Literature Review and Perspectives Focused on Generative AI

This study explores how generative artificial intelligence (Generative AI) may reshape managerial roles. Despite its rapid rise and potential to transform organizational operations, discussions on its implications for management remain limited. Adopting a technodeterministic perspective, this study reviews literature on information technology and managerial roles since the 1950s and draws implications for the present. Based on historical trends and the potential of current technologies, it forecasts changes in managerial functions in the era of generative AI. The central argument is that generative AI fundamentally alters managerial roles, and discourse on these changes will evolve with technological progress. As work environments transform, organizations must redefine standards for resource allocation, redesign workflows and tasks, and continually explore new roles emerging at the intersection of human-AI collaboration. Additionally, as generative AI may weaken interpersonal connections, managers must actively foster organizational cohesion and belonging. This study contributes to the early academic discourse on management in the generative AI era and offers practical insights to help managers prepare for forthcoming changes.