International Patient Safety Goals: Assessment of Knowledge and Awareness in a Tertiary Care Healthcare Organization

Abstract Background: International Patient Safety Goals (IPSG) were developed in 2006 by the Joint Commission International (JCI) and were updated by the JCI in 2011, 2017 and in 2021. These IPSGs constitute an integral component of the patient safety in any Healthcare organisation (HCO). These goals are updated from time to time. Aims and Objectives: With this purview, a questionnaire-based study was conducted on HealthCare Professionals to elicit their knowledge and awareness regarding International Patient Safety Goals (IPSG) in a tertiary care centre and also to assess the adherence and compliance to the same. Materials and Methods: A total of 225 Health Care Professionals participated in this questionnaire-based study (comprised of 25 questions) over a period of 3 months. Quality tools including PDSA (Plan, Do, Study, Act) and Fish bone diagram were applied. Results: It was found that the awareness about the IPSGs was highest amongst the Nurses followed by the Doctors and the Paramedical staff. Conclusion: The findings of this study helped the authors in assessing the knowledge and awareness of patient safety culture amongst the healthcare providers in our health care organisation. Based on it, the authors felt a need to have sustainable systems in the HCOs to improve the knowledge and awareness amongst the healthcare providers..