The Integration of Technology in Alternative Dispute Resolution Process in India

In today’s fast paced and ever changing world, science, technology and innovation is playing a vital role in every aspect of human life. The rise of technology is transforming every profession including legal profession. It includes the use of technology in case management, legal research, contract management document automation, online dispute management and the list goes on and on. The advanced technologies such as artificial intelligence, Machine learning, automation, virtual reality, data analysis are used being rapidly used in producing efficiency, transparency and accessibility in justice delivery system in India. The Indian history of science and technology is marked with remarkable achievements from ancient to modern period. Science and technology have always been part of India’s culture and with a rich tradition of natural philosophy. The traditional legal practices are being replaced by legal technology designated with integrated advanced software and digital solutions. The shift from traditional to modern technology efficient tools in justice delivery system is ensuring greater transparency and accountability in India. With technological advancements, a new notion of online dispute resolution has emerged in few years in India. The increase in virtual hearings and e filling in India has fostered the development of arbitration, conciliation and Mediation, judicial settlement and Lok Adalat. This not only have reduced courts workload but also have speed up the justice delivery system and makes it more cost effective for general public. This paper aims to analyze the impact of technology on ADR processes, its evolution in India, the benefits of online dispute resolution, the integration of technology in ADR and its future challenges. Sources