Service Quality in Brazil's Public Health System during COVID-19
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Authors
- Luciano Amaral (ORCID: https://orcid.org/0000-0001-5734-2448)
- Luís Felipe Dias Lopes (ORCID: https://orcid.org/0000-0002-2438-0226)
- Beatriz Leite Gustmann de Castro (ORCID: https://orcid.org/0000-0001-8205-2979)
- Estéfana da Silva Stertz (ORCID: https://orcid.org/0000-0003-2760-5432)
- Deoclécio Junior Cardoso Da Silva
- Claudimar Pereira da Veiga (ORCID: https://orcid.org/0000-0002-4960-5954)
- Andrieli Paz Nunes
- Larissa Bolzan
Publication Details
- Journal
- International Journal of Services and Operations Management
- Published
- 2025-01-01
- DOI
- https://doi.org/10.1504/ijsom.2025.10071805
- Primary Topic
- Patient Satisfaction in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 0.00