Identifying and coordination value conflicts in urban renewal projects: a social network analysis approach

Purpose This study is conducted to explore the value conflicts and coordination mechanisms among stakeholders in urban renewal projects and promote the smooth implementation of urban renewal projects, and construct a network of key-value appeals and key-value conflicts of multiple stakeholders with the help of social network analysis (SNA) methods. Design/methodology/approach This study used a mixed research method combining case study and social network analysis to analyze the dynamics of stakeholders’ value appeals and value conflict networks, focusing on the value conflict problem of stakeholders, taking the value appeals of stakeholders as network nodes and constructing the value conflict network model under the whole life cycle of the project by using the method of social network analysis (SNA). Findings The findings show that (1) Due to the complexity of public demands during the project’s preliminary preparation stage, value conflicts are more prevalent, with the economy accounting for most of these conflicts and (2) the value conflicts among multiple stakeholders possess characteristics of cross-stage occurrence and dynamic transmission. Originality/value The findings overcome the limitations of traditional conflict management and constructs a theoretical knowledge system that considers the tripartite relationship between the project lifecycle, stakeholders and conflict issues and broadens the micro-study perspective of conflict coordination based on value appeals, which provide a reference for understanding the mechanisms of complexity conflict and coordinating conflict relationships effectively.