“We are like little elves who never get their own name” - Navigating the experience of precariousness in platform work
Although platform work has attracted research across disciplines in recent years, our understanding of how platform workers experience precariousness remains limited. Through a qualitative study of food delivery couriers in Finland, this paper seeks to advance knowledge of how workers navigate their experience of precariousness in the context of platform work. We identify four aspects of work-related precariousness encountered by platform workers and outline four job crafting mechanisms they use to navigate their experience of precariousness. These findings provide contextual insights into platform workers’ experience of precariousness in an egalitarian country. By exploring platform workers’ experiences and navigating mechanisms, we contribute to the existing body of knowledge on platform work and job crafting, offering a deeper understanding of this non-traditional work context.
Authors
- Marjo‐Riitta Diehl (ORCID: https://orcid.org/0000-0003-4553-4295)
- Hanh Thi Duc Doan
Institutions
- Aalto University (FI)
Publication Details
- Journal
- European Journal of Work and Organizational Psychology
- Published
- 2025-06-11
- DOI
- https://doi.org/10.1080/1359432x.2025.2517587
- Citations
- 1
- Primary Topic
- Digital Economy and Work Transformation
- Type
- article
- Field-Weighted Citation Impact
- 4.20