“We are like little elves who never get their own name” - Navigating the experience of precariousness in platform work

Although platform work has attracted research across disciplines in recent years, our understanding of how platform workers experience precariousness remains limited. Through a qualitative study of food delivery couriers in Finland, this paper seeks to advance knowledge of how workers navigate their experience of precariousness in the context of platform work. We identify four aspects of work-related precariousness encountered by platform workers and outline four job crafting mechanisms they use to navigate their experience of precariousness. These findings provide contextual insights into platform workers’ experience of precariousness in an egalitarian country. By exploring platform workers’ experiences and navigating mechanisms, we contribute to the existing body of knowledge on platform work and job crafting, offering a deeper understanding of this non-traditional work context.

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Publication Details

Journal
European Journal of Work and Organizational Psychology
Published
2025-06-11
DOI
https://doi.org/10.1080/1359432x.2025.2517587
Citations
1
Primary Topic
Digital Economy and Work Transformation
Type
article
Field-Weighted Citation Impact
4.20
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article

“We are like little elves who never get their own name” - Navigating the experience of precariousness in platform work

Marjo‐Riitta Diehl, Hanh Thi Duc Doan
1 citations
European Journal of Work and Organizational Psychology
Digital Economy and Work Transformation
4.20
article

“We are like little elves who never get their own name” - Navigating the experience of precariousness in platform work

Marjo‐Riitta Diehl, Hanh Thi Duc Doan
article en
1 citations

Abstract

Although platform work has attracted research across disciplines in recent years, our understanding of how platform workers experience precariousness remains limited. Through a qualitative study of food delivery couriers in Finland, this paper seeks to advance knowledge of how workers navigate their experience of precariousness in the context of platform work. We identify four aspects of work-related precariousness encountered by platform workers and outline four job crafting mechanisms they use to navigate their experience of precariousness. These findings provide contextual insights into platform workers’ experience of precariousness in an egalitarian country. By exploring platform workers’ experiences and navigating mechanisms, we contribute to the existing body of knowledge on platform work and job crafting, offering a deeper understanding of this non-traditional work context.

European Journal of Work and Organizational PsychologyVol. 34(6)
Aalto University (FI)
Reduced inequalities
Openalex Percentile: Top 7%
Digital Economy and Work Transformation
4.20
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