“Is It Future or Is It Past?”: From Self-contained Microtasks to AI-driven Collaborative Crowdsourcing

Interest in artificial intelligence (AI)-driven crowd work has increased during the last few years as a line of inquiry that expands upon prior research on microtasking to represent a means of scaling up complex tasks through AI mediation. Despite the increasing attention to the macrotask phenomenon in crowdsourcing, there is a need to understand the processes, elements, and constraints underlying the infrastructural and behavioral aspects in such form of crowd work when involving collaboration. To this end, this paper provides a first attempt to characterize some of the research conducted in this direction to identify important paths for an agenda comprising key drivers, challenges, and prospects for integrating human-centered AI in collaborative crowdsourcing environments.