Inhibiting and Promoting Factors for the Use of Video Consultations Among Individuals Covered by Statutory Health Insurance in German Outpatient Care: Cross-Sectional Study
The results suggest that insured individuals are interested in using VC but were rarely offered VC appointments. Therefore, it is important to reduce potential obstacles on the part of the service providers, who are currently limiting the availability of VC. Existing hurdles can best be addressed by targeting subgroup-specific hurdles as they tend to vary between subgroups.
Authors
- Udo Schneider (ORCID: https://orcid.org/0000-0001-7079-4721)
- Jürgen Wasem (ORCID: https://orcid.org/0000-0001-9653-168X)
- Theresa Hüer
- Lara Kleinschmidt
- Katharina Schwarze (ORCID: https://orcid.org/0000-0003-0321-8673)
- Stephanie Sehlen (ORCID: https://orcid.org/0009-0005-9240-7047)
- Sebastian Liersch (ORCID: https://orcid.org/0000-0002-8613-4434)
- Anja Wadeck (ORCID: https://orcid.org/0009-0002-8204-2038)
- Franziska-Leonore Pankoke
Institutions
- Techniker Krankenkasse (Germany) (DE)
- Krankenhaus Nordwest (DE)
- University of Duisburg-Essen (DE)
Publication Details
- Journal
- Journal of Medical Internet Research
- Published
- 2025-06-11
- DOI
- https://doi.org/10.2196/66027
- Primary Topic
- Patient Satisfaction in Healthcare
- Type
- article
- Field-Weighted Citation Impact
- 0.00