Ranking the Factors Influencing the Resilient Supply Chain in Mobarakeh Steel Company

This study aimed to identify and prioritize the key factors influencing supply chain resilience in Mobarakeh Steel Company using expert-based analysis and structural modeling techniques. An exploratory research design was adopted, beginning with the application of the Delphi method to gather and refine expert opinions from 18 specialists in the steel industry and academia. Semi-structured interviews were conducted to screen resilience factors, and less significant variables were eliminated across multiple rounds. Following this, a structured questionnaire based on the refined factors was distributed among 300 participants, selected through simple random sampling from a population of 850 managers and supervisors. A total of 280 completed questionnaires were collected. Data were analyzed using descriptive statistics and Structural Equation Modeling (SEM) through SmartPLS software to rank and validate the influencing factors. The analysis revealed that transformational leadership in the supply chain was the most influential factor, followed by resource-based dynamic capabilities, the utilization of digital tools, management of partner dissatisfaction, and customer relationship quality. Other significant but relatively lower-ranking factors included communication quality, supply chain flexibility, and supply chain robustness. Meanwhile, environmental dynamism showed a negative and minimal effect. The results emphasized the crucial role of leadership, digitalization, relational management, and dynamic capabilities in building a resilient supply chain within the steel industry context. The findings highlight that a multifaceted approach combining strong leadership, technological advancement, robust relational networks, and dynamic internal capabilities is essential for enhancing supply chain resilience. Mobarakeh Steel Company, and similar organizations, must prioritize leadership development, digital integration, relationship strengthening, and dynamic capability building to effectively navigate supply chain disruptions and achieve sustainable operational continuity.