Impact of Psychological Capital on Turnover Intentions and Organization Citizenship Behavior: Mediating Role of Work Engagement

Individuals have long been interested in investigating on how employees show intentions towards leaving or show citizenship behavior towards organizations. This research helps to understand the impact of psychological capital on individual’s turnover intentions and organization citizenship behavior. Also, this study ascertains, the mediating function of work engagement among psychological capital and turnover intentions, and among psychological capital and organization citizenship behavior, as well. Data for the study was collected through self-administered questionnaire, where target population consists of individuals working in education sector from public and private sector in Punjab-Pakistan. Data was analyzed in two steps, at first confirmatory factor analysis (CFA) was performed for testing the fitness of model and then structural equation model (SEM) was performed for testing hypotheses. SPSS and AMOS applications were deployed for data analysis, whereas mediation was tested by using Hays process macros in SPSS. On analyzing data, significant results were found for all hypothesized direct relationships, and it was concluded that work engagement plays a significant mediating function among psychological capital and turnover intentions and also plays significant mediating role between psychological capital and organization citizenship behavior.