Breaking the Silos: An Actionable Framework for Recruiting Diverse Participants in SE

Inclusive Human-Centric Software Engineering (HCSE) research faces significant challenges in recruiting participants from diverse backgrounds, including gender, race, culture, socioeconomic status, disability, religion, sexual orientation, and age. Our study explores the recruitment barriers encountered by HCSE researchers through in-depth, semi-structured interviews with 20 professionals from academia and industry across four continents. Using an inductive approach and open coding of transcribed interview data, we identified 23 key barriers and 18 strategies, categorized into four thematic areas: participant skepticism, study design limitations, gatekeepers, and researcher well-being. Notably, researchers highlighted barriers such as deteriorating mental health, external criticism of their research focus, and participant reluctance rooted in historical exploitation and perceived risks. To address these challenges, we offer a set of 18 evidence-based, actionable strategies aimed at improving participant outreach and enhancing recruitment practices. Our research culminates into a comprehensive framework to support both novice and experienced researchers in overcoming recruitment barriers, fostering greater inclusion and equity in HCSE studies.

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Publication Details

Published
2025-04-27
DOI
https://doi.org/10.1109/icse-seis66351.2025.00008
Citations
1
Primary Topic
Knowledge Management and Sharing
Type
article
Field-Weighted Citation Impact
3.86

Funders

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article

Breaking the Silos: An Actionable Framework for Recruiting Diverse Participants in SE

Shandler A. Mason, Sandeep Kaur Kuttal, Hank Lenham
1 citations
Knowledge Management and Sharing
3.86
article

Breaking the Silos: An Actionable Framework for Recruiting Diverse Participants in SE

Shandler A. Mason, Sandeep Kaur Kuttal, Hank Lenham
article en
1 citations

Abstract

Inclusive Human-Centric Software Engineering (HCSE) research faces significant challenges in recruiting participants from diverse backgrounds, including gender, race, culture, socioeconomic status, disability, religion, sexual orientation, and age. Our study explores the recruitment barriers encountered by HCSE researchers through in-depth, semi-structured interviews with 20 professionals from academia and industry across four continents. Using an inductive approach and open coding of transcribed interview data, we identified 23 key barriers and 18 strategies, categorized into four thematic areas: participant skepticism, study design limitations, gatekeepers, and researcher well-being. Notably, researchers highlighted barriers such as deteriorating mental health, external criticism of their research focus, and participant reluctance rooted in historical exploitation and perceived risks. To address these challenges, we offer a set of 18 evidence-based, actionable strategies aimed at improving participant outreach and enhancing recruitment practices. Our research culminates into a comprehensive framework to support both novice and experienced researchers in overcoming recruitment barriers, fostering greater inclusion and equity in HCSE studies.

North Carolina State University (US)
National Science Foundation
Openalex Percentile: Top 9%
Knowledge Management and Sharing
3.86
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