Streamlining Barangay Services: An In-Depth Study on an Enhanced Appointment System in Poblacion 1, Tubay, Agusan del Norte

This study, titled "Streamlining Barangay Services: An In-Depth Study on an Enhanced Appointment System in Poblacion 1, Tubay, Agusan del Norte," investigates the development and evaluation of a sophisticated computerized Barangay Appointment System. This web-based platform, accessible via both mobile devices and computers, automates and modernizes local government operations, replacing outdated manual processes. The system was evaluated against ISO/IEC 25010 standards, demonstrating its effectiveness in streamlining transactions, minimizing data discrepancies, and improving report generation. It received high ratings for system quality (mean score: 4.39) and overall performance (4.30 to 4.48), reflecting high user satisfaction and system dependability. The implementation of this enhanced appointment system is anticipated to greatly improve barangay services, benefiting both residents and staff, and laying the groundwork for future technological advancements in the community.