Software Implementation Process Optimization to Avoid Losing Expectations and Gain Stakeholder Confidence and Satisfaction of a New Release

In the competitive landscape of software solutions, ensuring stakeholder satisfaction and confidence during new releases is paramount. The active participation of stakeholders and the successful implementation of changes significantly contribute to overall satisfaction. This paper explores the optimization of software implementation processes to mitigate the risk of unmet expectations and enhance customer satisfaction. By analyzing common pitfalls and proposing strategic improvements, this study aims to provide a framework for more reliable and customer-centric software deployments.

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Publication Details

Published
2024-12-20
DOI
https://doi.org/10.1109/iccit64611.2024.11022409
Primary Topic
Software Engineering Techniques and Practices
Type
article
Field-Weighted Citation Impact
0.00
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article

Software Implementation Process Optimization to Avoid Losing Expectations and Gain Stakeholder Confidence and Satisfaction of a New Release

Biswajit Kanungo, Tarun Kumar, R. Kanungo
Software Engineering Techniques and Practices
article

Software Implementation Process Optimization to Avoid Losing Expectations and Gain Stakeholder Confidence and Satisfaction of a New Release

Biswajit Kanungo, Tarun Kumar, R. Kanungo
article en

Abstract

In the competitive landscape of software solutions, ensuring stakeholder satisfaction and confidence during new releases is paramount. The active participation of stakeholders and the successful implementation of changes significantly contribute to overall satisfaction. This paper explores the optimization of software implementation processes to mitigate the risk of unmet expectations and enhance customer satisfaction. By analyzing common pitfalls and proposing strategic improvements, this study aims to provide a framework for more reliable and customer-centric software deployments.

Openalex Percentile: Top 51%
Software Engineering Techniques and Practices
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