Human resource management at joint stock commercial banks in Vietnam in the context of digital transformation

This study aims to analyze the impact of some factors on human resource development in some joint stock commercial banks in Vietnam in the context of digital transformation. Survey data were collected from 330 employees working at joint stock commercial banks in Vietnam. The study used Cronbach's Alpha testing method, exploratory factor analysis method and multiple regression analysis. The estimation results show that leadership's viewpoint, training and capacity building, salary and benefits, working environment and awareness of digital transformation are 5 important factors affecting human resource development in joint stock commercial banks in Vietnam. Based on the research results, some policies are proposed to develop human resources in the banking industry in Vietnam.