From Compliance to Improvement: Assessing ISO 9001:2015 and ISO 21001:2018 Integration at a State Islamic University
This study examines the implementation of ISO 9001:2015 (general quality management) and ISO 21001:2018 (educational organization management) at a State Islamic University in Indonesia to evaluate how these standards support institutional objectives, stakeholder engagement, and continuous improvemen
Authors
- Khotibul Umam (ORCID: https://orcid.org/0000-0001-7323-9352)
- M.A. Rahman
Publication Details
- Published
- 2025-01-01
- DOI
- https://doi.org/10.4108/eai.14-10-2024.2356498
- Citations
- 1
- Primary Topic
- Halal products and consumer behavior
- Type
- article
- Field-Weighted Citation Impact
- 4.20