Needs Analysis for Administrative Support to Schools by Local Education Support Offices- Focusing on the Case of Chungcheongnam-do Office of Education -

This study aims to analyze the priority of school administrative tasks requiring support from Local Education Offices (LEOs) to alleviate workload and enhance operational efficiency in schools. A specialized survey instrument was developed to assess the level of support needed for various administrative functions. The survey was distributed to 1,664 educational administrative staff members working in public elementary, middle, and high schools, and responses from 415 participants were analyzed after excluding incomplete entries. The data were coded and analyzed using SPSS, including frequency analysis and paired sample t-tests. Further, Borich Needs Assessment and the Locus for Focus model were applied to identify priority tasks. The results revealed that for all 51 administrative items, the perceived need for support exceeded the current level of support, and the differences were statistically significant. High-priority categories included personnel management of educational support staff, administrative operations related to the establishment of new schools, public property and procurement management, NEIS payroll processing, general HR functions, school environmental safety, asbestos management, and IT equipment maintenance. The findings indicate that the more complex and specialized a task is, the higher the demand for external support. This study suggests that administrative tasks requiring high expertise should be prioritized for concentrated support by LEOs and emphasizes the need for institutional frameworks and organizational restructuring to strengthen the school support functions of local education offices.