The Construction of Soft Skills Scale Targeted Generation Z For IT Sector

This research focuses on the increasing importance of soft skills in the Information Technology sector. The rise of new job roles, evolving work structures, and greater customer engagement necessitate soft skills in potential employees. Additionally, global competition, higher demands for workforce skills, and more diverse and virtually connected work environments have spurred interest in soft skills. These changes underscore the value of creativity, social, emotional, organizational, teamwork, and problem-solving abilities, collectively referred to as soft skills. Both industry and academia acknowledge that technical skills alone are insufficient in the workplace. Recognizing the importance of soft skills, this study aims to develop a scale to assess relevant soft skills within the IT context. The research involves several phases, including defining the construct, item development, scale construction, pilot testing, and performing exploratory and confirmatory factor analyses. The developed soft skills scale is anticipated to be beneficial for educators, researchers, and professionals in the IT field.