The Impact of CSR Initiatives on Brand Reputation and Consumer Purchase Intentions
Abstract: This study examines the role of Corporate Social Responsibility (CSR) in shaping brand reputation and influencing consumer purchase intentions. As consumers increasingly seek ethical and sustainable brands, CSR has become a strategic tool for differentiation and loyalty-building. By integrating primary data collected from 100 respondents through structured questionnaires with an in-depth review of secondary literature, this paper investigates how CSR efforts affect trust, perception, and buying behavior. The findings demonstrate a strong link between effective CSR communication and positive consumer responses. This research offers practical recommendations for brands aiming to strengthen their market position through responsible corporate conduct. Keywords: Corporate Social Responsibility, Brand Reputation, Consumer Behavior, Ethical Branding, Purchase Intentions, Customer Loyalty
Authors
- Sarthak Chandrakar
Publication Details
- Journal
- International Scientific Journal of Engineering and Management
- Published
- 2025-06-08
- DOI
- https://doi.org/10.55041/isjem04395
- Primary Topic
- Technology Adoption and User Behaviour
- Type
- article
- Field-Weighted Citation Impact
- 0.00