The Impact of CSR Initiatives on Brand Reputation and Consumer Purchase Intentions

Abstract: This study examines the role of Corporate Social Responsibility (CSR) in shaping brand reputation and influencing consumer purchase intentions. As consumers increasingly seek ethical and sustainable brands, CSR has become a strategic tool for differentiation and loyalty-building. By integrating primary data collected from 100 respondents through structured questionnaires with an in-depth review of secondary literature, this paper investigates how CSR efforts affect trust, perception, and buying behavior. The findings demonstrate a strong link between effective CSR communication and positive consumer responses. This research offers practical recommendations for brands aiming to strengthen their market position through responsible corporate conduct. Keywords: Corporate Social Responsibility, Brand Reputation, Consumer Behavior, Ethical Branding, Purchase Intentions, Customer Loyalty

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Publication Details

Journal
International Scientific Journal of Engineering and Management
Published
2025-06-08
DOI
https://doi.org/10.55041/isjem04395
Primary Topic
Technology Adoption and User Behaviour
Type
article
Field-Weighted Citation Impact
0.00
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article

The Impact of CSR Initiatives on Brand Reputation and Consumer Purchase Intentions

Sarthak Chandrakar
International Scientific Journal of Engineering and Management
Technology Adoption and User Behaviour
article

The Impact of CSR Initiatives on Brand Reputation and Consumer Purchase Intentions

Sarthak Chandrakar
article en

Abstract

Abstract: This study examines the role of Corporate Social Responsibility (CSR) in shaping brand reputation and influencing consumer purchase intentions. As consumers increasingly seek ethical and sustainable brands, CSR has become a strategic tool for differentiation and loyalty-building. By integrating primary data collected from 100 respondents through structured questionnaires with an in-depth review of secondary literature, this paper investigates how CSR efforts affect trust, perception, and buying behavior. The findings demonstrate a strong link between effective CSR communication and positive consumer responses. This research offers practical recommendations for brands aiming to strengthen their market position through responsible corporate conduct. Keywords: Corporate Social Responsibility, Brand Reputation, Consumer Behavior, Ethical Branding, Purchase Intentions, Customer Loyalty

International Scientific Journal of Engineering and ManagementVol. 04(06)
Openalex Percentile: Top 87%
Technology Adoption and User Behaviour
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