User Engagement with A Multimodal Conversational Agent for Self-Care and Chronic Disease Management: A Retrospective Analysis
This study highlights user preferences for voice interaction and health information access when using a multimodal conversational agent. The high rate of single-session users (58%) points to barriers to sustainable engagement, emphasizing the need for better user experience strategies.
Authors
- Emre Sezgın (ORCID: https://orcid.org/0000-0001-8798-9605)
- Selahattin Çolakoğlu (ORCID: https://orcid.org/0000-0002-8600-1789)
- Zeynep Pelin Polat
- Asli Yildiz
- Mustafa Durmuş
Institutions
- Turkish Society of Hematology (TR)
- Biruni University (TR)
Publication Details
- Journal
- Journal of Medical Systems
- Published
- 2025-06-09
- DOI
- https://doi.org/10.1007/s10916-025-02202-2
- Citations
- 2
- Primary Topic
- Mobile Health and mHealth Applications
- Type
- article
- Field-Weighted Citation Impact
- 5.63