Research on enterprise performance management based on value co-creation theory

Based on the theory of value co-creation, this paper discusses the new connotation and system construction path of enterprise performance management in the context of the digital era. The study points out that the traditional enterprise-centered value creation model is difficult to adapt to the market demand, while the value co-creation theory emphasizes the co-creation of value between enterprises and consumers, which provides a new perspective for performance management. The paper elaborates the connotation of enterprise performance management from three levels: long-term value orientation of consumer collaboration, data-driven decision-making with consumer participation, and regular feedback mechanism of consumer evaluation, and proposes the performance management framework of “strategic planning, system construction, and cultural construction”. The study also proposes a performance management framework of “strategic planning, system construction, and culture building”. The study suggests that enterprises should strengthen the awareness of value co-creation, promote digital transformation, and formulate multi-dimensional performance evaluation indicators to fully reflect the results of value co-creation. This paper provides theoretical support and practical inspiration for enterprises to optimize performance management and achieve sustainable development.

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Publication Details

Journal
Journal of Business and Economic Research
Published
2025-06-06
DOI
https://doi.org/10.63887/jber.2025.1.1.15
Primary Topic
Service and Product Innovation
Type
article
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article

Research on enterprise performance management based on value co-creation theory

Zihan Liu, Ke Zhao
Journal of Business and Economic Research
Service and Product Innovation
article

Research on enterprise performance management based on value co-creation theory

Zihan Liu, Ke Zhao
article en

Abstract

Based on the theory of value co-creation, this paper discusses the new connotation and system construction path of enterprise performance management in the context of the digital era. The study points out that the traditional enterprise-centered value creation model is difficult to adapt to the market demand, while the value co-creation theory emphasizes the co-creation of value between enterprises and consumers, which provides a new perspective for performance management. The paper elaborates the connotation of enterprise performance management from three levels: long-term value orientation of consumer collaboration, data-driven decision-making with consumer participation, and regular feedback mechanism of consumer evaluation, and proposes the performance management framework of “strategic planning, system construction, and cultural construction”. The study also proposes a performance management framework of “strategic planning, system construction, and culture building”. The study suggests that enterprises should strengthen the awareness of value co-creation, promote digital transformation, and formulate multi-dimensional performance evaluation indicators to fully reflect the results of value co-creation. This paper provides theoretical support and practical inspiration for enterprises to optimize performance management and achieve sustainable development.

Journal of Business and Economic ResearchVol. 1(1)
Xi'an International Studies University (CN), Xi’an International University (CN)
Openalex Percentile: Top 84%
Service and Product Innovation
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Research on enterprise performance management based on value co-creation theory — Zihan Liu, Ke Zhao · Journal of Business and Economic Research (2025) | TGRS Research Map | TGRS