Orchestrating innovation ecosystems and digital technologies for dynamic capabilities development: the case of EdTech industry

Purpose We investigate how digital technologies contribute to the development of dynamic capabilities for innovation ecosystem orchestration, focusing on the EdTech industry. Design/methodology/approach The study is based on eight case studies deepened through three rounds of (comprehensively 23) interviews. Empirical evidence has been enriched and validated through the triangulation of several secondary data. Findings We demonstrate that digital technologies play a crucial role in enhancing ecosystem-wide collaboration and information sharing, thereby facilitating the development of dynamic capabilities for innovation ecosystem orchestration. Moreover, we underscore the significance of digital skills in fully realizing the potential of digital solutions to foster collaboration and value creation within ecosystems. Research limitations/implications While insightful, findings are context-specific to the EdTech industry. Future research should explore broader industry applicability and delve into nuanced factors influencing digital skills and innovation ecosystem orchestration in varied contexts. Practical implications Strategic use of digital technologies enhances collaboration and value creation within ecosystems as well as empowering their competitiveness, entrepreneurial attitude and innovation. Originality/value The paper elucidates the pivotal role played by digital technologies in innovation ecosystem orchestration and dynamic capabilities’ development, shedding light on how organizations should organize themselves to continuously adapt to an ever-changing competitive environment.