The Influence of Price and Product Quality on Consumer Satisfaction on Oppo Smartphones on Shopee

This study aims to analyze the influence of price and product quality on consumer satisfaction with Oppo smartphones on Shopee. The research method used is quantitative, with data collected through questionnaires distributed to university students in Cirebon. The data was analyzed using multiple linear regression with the assistance of SPSS software. The results of the study indicate that both price and product quality significantly influence consumer satisfaction, both partially and simultaneously. Partially, price has a greater influence than product quality. The coefficient of determination (R²) value of 0.255 indicates that 25.5% of the variation in consumer satisfaction can be explained by price and product quality, while the remaining variation is influenced by other factors. The conclusion of this study emphasizes the importance of competitive pricing strategies and product quality improvements to enhance consumer satisfaction with Oppo smartphones on Shopee.

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Publication Details

Journal
Indonesian Journal of Business Analytics
Published
2025-05-05
DOI
https://doi.org/10.55927/ijba.v5i2.14211
Primary Topic
Consumer Behavior and Marketing Influence
Type
article
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article

The Influence of Price and Product Quality on Consumer Satisfaction on Oppo Smartphones on Shopee

Dani Akbar Maulana, Yusuf Yusuf, Haikal Musyaffa, Tiara Mushiarsih
Indonesian Journal of Business Analytics
Consumer Behavior and Marketing Influence
article

The Influence of Price and Product Quality on Consumer Satisfaction on Oppo Smartphones on Shopee

Dani Akbar Maulana, Yusuf Yusuf, Haikal Musyaffa, Tiara Mushiarsih
article en

Abstract

This study aims to analyze the influence of price and product quality on consumer satisfaction with Oppo smartphones on Shopee. The research method used is quantitative, with data collected through questionnaires distributed to university students in Cirebon. The data was analyzed using multiple linear regression with the assistance of SPSS software. The results of the study indicate that both price and product quality significantly influence consumer satisfaction, both partially and simultaneously. Partially, price has a greater influence than product quality. The coefficient of determination (R²) value of 0.255 indicates that 25.5% of the variation in consumer satisfaction can be explained by price and product quality, while the remaining variation is influenced by other factors. The conclusion of this study emphasizes the importance of competitive pricing strategies and product quality improvements to enhance consumer satisfaction with Oppo smartphones on Shopee.

Indonesian Journal of Business AnalyticsVol. 5(2)
Universitas Swadaya Gunung Jati (ID)
Openalex Percentile: Top 84%
Consumer Behavior and Marketing Influence
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The Influence of Price and Product Quality on Consumer Satisfaction on Oppo Smartphones on Shopee — Dani Akbar Maulana, Yusuf Yusuf, et al. · Indonesian Journal of Business Analytics (2025) | TGRS Research Map | TGRS