From clicks to conversations: the rise of conversational UI powered by ai

The evolution of user interfaces from traditional click-based interactions to conversational experiences marks a significant paradigm shift in human-computer interaction. Powered by advances in artificial intelligence, particularly natural language processing and large language models, conversational user interfaces (CUIs) enable more intuitive, efficient, and personalized communication between users and digital systems. This article explores the technological foundations driving this transition, the benefits and challenges of conversational UI, and its transformative impact across industries such as customer service, healthcare, and e-commerce. By analyzing current trends and real-world applications, we highlight how AI-powered CUIs are redefining digital engagement, making technology more accessible and responsive to human needs.

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Publication Details

Journal
Global Journal of Engineering and Technology Advances
Published
2025-06-08
DOI
https://doi.org/10.30574/gjeta.2025.23.3.0172
Primary Topic
Multimedia Communication and Technology
Type
article
Field-Weighted Citation Impact
0.00
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article

From clicks to conversations: the rise of conversational UI powered by ai

Vishnuvardhan Reddy Goli
Global Journal of Engineering and Technology Advances
Multimedia Communication and Technology
article

From clicks to conversations: the rise of conversational UI powered by ai

Vishnuvardhan Reddy Goli
article en

Abstract

The evolution of user interfaces from traditional click-based interactions to conversational experiences marks a significant paradigm shift in human-computer interaction. Powered by advances in artificial intelligence, particularly natural language processing and large language models, conversational user interfaces (CUIs) enable more intuitive, efficient, and personalized communication between users and digital systems. This article explores the technological foundations driving this transition, the benefits and challenges of conversational UI, and its transformative impact across industries such as customer service, healthcare, and e-commerce. By analyzing current trends and real-world applications, we highlight how AI-powered CUIs are redefining digital engagement, making technology more accessible and responsive to human needs.

Global Journal of Engineering and Technology AdvancesVol. 23(3)
Intelligent Software Solutions (United States) (US)
Openalex Percentile: Top 83%
Multimedia Communication and Technology
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