Factors Influencing the Adoption of Business Intelligence Systems Among Small and Medium-Sized Enterprises (SMEs) in the Sri Lankan Context

This study explores the critical factors influencing the adoption of Business Intelligence (BI) systems in SMEs, including relative advantage, complexity, availability of organizational resources, competitive pressure, and the IT knowledge of managers. Data was collected through a self-administered standardized questionnaire, ensuring adherence to established reliability and validity standards of the original scales. The analysis was conducted using SPSS and Excel, employing frequency analysis, correlation tests, and regression analysis. Adopting a quantitative and cross-sectional approach, the study utilized a snowball sampling technique to reach participants when direct access was challenging. The findings reveal that relative advantage, complexity, organizational resource availability, and competitive pressure significantly impact BI adoption, while managerial IT knowledge plays a moderating role in the relationship between relative advantage and BI adoption but does not moderate the relationship between complexity and adoption. The study provides a theoretical framework that offers a comprehensive understanding of the key determinants of BI adoption, aiding organizations in making informed decisions before implementing BI systems. It emphasizes the importance of selecting determinants based on industry-specific needs to fully leverage the benefits of BI solutions