Ethical AI Governance for Personalized Business Intelligence: Balancing Innovation and Responsibility

The integration of artificial intelligence (AI) into business intelligence (BI) systems has revolutionized how organizations derive insights from data, particularly through personalization capabilities that tailor information to specific user roles and contexts. However, this technological advancement creates tension between algorithmic sophistication and ethical responsibility. This article explores the foundations of AI-driven personalization in BI, examines algorithm development for tailored business insights, investigates ethical dimensions, including fairness, transparency, and privacy, and proposes governance models for responsible AI implementation. By balancing innovation with ethical considerations, organizations can enhance decision-making effectiveness while maintaining alignment with organizational values and regulatory requirements. A comprehensive framework is presented that combines technical capabilities with governance structures to guide the development of personalized BI systems that empower users across organizational hierarchies while ensuring fairness, transparency, accountability, and shared understanding.

Authors

Publication Details

Journal
European Journal of Computer Science and Information Technology
Published
2025-05-15
DOI
https://doi.org/10.37745/ejcsit.2013/vol13n367286
Primary Topic
Big Data and Business Intelligence
Type
article
Field-Weighted Citation Impact
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article

Ethical AI Governance for Personalized Business Intelligence: Balancing Innovation and Responsibility

Swapnil Narlawar
European Journal of Computer Science and Information Technology
Big Data and Business Intelligence
article

Ethical AI Governance for Personalized Business Intelligence: Balancing Innovation and Responsibility

Swapnil Narlawar
article en

Abstract

The integration of artificial intelligence (AI) into business intelligence (BI) systems has revolutionized how organizations derive insights from data, particularly through personalization capabilities that tailor information to specific user roles and contexts. However, this technological advancement creates tension between algorithmic sophistication and ethical responsibility. This article explores the foundations of AI-driven personalization in BI, examines algorithm development for tailored business insights, investigates ethical dimensions, including fairness, transparency, and privacy, and proposes governance models for responsible AI implementation. By balancing innovation with ethical considerations, organizations can enhance decision-making effectiveness while maintaining alignment with organizational values and regulatory requirements. A comprehensive framework is presented that combines technical capabilities with governance structures to guide the development of personalized BI systems that empower users across organizational hierarchies while ensuring fairness, transparency, accountability, and shared understanding.

European Journal of Computer Science and Information TechnologyVol. 13(36)
Openalex Percentile: Top 78%
Big Data and Business Intelligence
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Ethical AI Governance for Personalized Business Intelligence: Balancing Innovation and Responsibility — Swapnil Narlawar · European Journal of Computer Science and Information Technology (2025) | TGRS Research Map | TGRS