Patients Before Profits: restoring agency and mitigating moral injury in medicine

One of the major challenges facing health-care organizations is the well-being of clinicians. The goal of this article is to show how organizations are constrained by a neoliberal logic that has imported a factory-based organizational model into health care, resulting in alienation from work, feelings of betrayal and mistrust, and ultimately moral injury for physicians. If this damage is to be repaired, we must seek to understand the organizational sickness now afflicting health care and work to restore agency and trust to health-care workers and patients alike.