El “consumidor medio”, los sesgos cognitivos y las prácticas comerciales desleales de venta cruzada de préstamos y seguros: Sentencia del TJUE de 14 de noviembre de 2024 (Asunto C-646/22)

The ECJ has answered several preliminary questions regarding the concept of “average consumer” and information framing in a case of cross-selling of loans and insurance as an unfair commercial practice by businesses in their relations with consumers in view of the Unfair Commercial Practices Directive and the Insurance Distribution Directive.