The Role of Integrated Information Management Systems in the Relationship Between Product Lifecycle Management and Industry 4.0 Technologies and Market Performance

This research explores the relationship between Product Lifecycle Management (PLM) and Industry 4.0 (I4.0) technologies with Integrated Information Management Systems (IIMS) and the impact on the Market Performance (MP) of organisations. A survey was conducted with 106 company managers with experience ranging from the strategic to the operational level of IIMS practices. The data were analysed quantitatively through Exploratory Factorial Analysis (EFA), Confirmatory Factorial Analysis (CFA), and Structural Equation Modelling (SEM). The results indicated that integrating IIMS, PLM, and I4.0 is crucial to improving the effectiveness of organisational processes. However, its direct impacts on MP are more moderate. This shows the need for companies to fully integrate IIMS with PLM and I4.0 technologies, taking advantage of the synergies observed between IoT, Automation, and AI to improve operational efficiency and information security. As for practical and sustainability implications, the research discusses the importance of data optimisation and process management, mediating impacts and investment strategies, training and organisational culture, strategic planning, and the efficient and responsible use of resources. The originality of this work is highlighted by its approach, considering the research context broadly and uniquely. SEM made this approach possible, where the structural model is evaluated entirely, resulting in how the constructs behave based on how they are modelled. In addition, the research contributes to expanding theoretical knowledge and studying the practical applications of the results in business policies.