Job Satisfaction and Performance of Employees of Conner District Hospital: Basis for Capacitation Plan

Job satisfaction is equated to the performance of employees that is reflected in the quality of services extended to people an organization or agency serves. A satisfied employee brings out his/her best in achieving the mission of the agency he/ she serves. This study determined the level of job satisfaction and performance of the 164 employees of Conner District Hospital. It described the respondents’ profiles in terms of age, sex, civil status, ethnicity, religion, monthly income, highest educational attainment, length of service, and the department they belong. Moreover, it described the level of job satisfaction and performance of employees in terms of (a) motivation, which encompasses payment, job security, and promotion, (b) work environment, and (c) training or skills of employees. The study likewise investigated the difference in the respondents’ level of job satisfaction when grouped according to profile variables. It further ascertained the relationship between the level of job satisfaction and performance of employees as assessed by the respondents. The research design used was descriptive-correlational design; the data on the performance of the employees were extracted from their Individual Performance Commitment Review (IPCR) for the two rating periods of the calendar year 2023. Results reveal that the level of job satisfaction of the respondents along motivation (payment, job security, promotion), skills/training and work environment is found to be highly satisfied. The performance of the respondents along strategic function received an outstanding rating while core and support functions received very satisfactory rating. There is no significant difference in the level of job satisfaction of the respondents along profile variables such as sex, age, civil status, ethnicity, religion, monthly income, and length of service. However, educational attainment and department affiliation were found to have significant difference in the level of job satisfaction of the respondents. There is no significant relationship between the respondents’ job satisfaction and the overall performance of the employees in the Hospital Operations and Patient Support Services (HOPSS) and Medical Departments. On the other hand, there is a significant relationship between respondents’ job satisfaction on work environment and performance specifically on the core functions in the Nursing Department.