Post Effects of Covid-19 Pandemic on Service Delivery of Hotels in Gombe State

Service industry, especially Hotels sector is so important in the development of the society, hence, the need always proffer solution to the likely threat to its survival. The study is concerned with the post effect of COVID 19 popularly known as corona virus on the service delivery of Hotels in Gombe State. The respondents were the major principle officers that have been in the system three years before the pandemic with the aid of well structure questionnaire with close ended questions. Thirty (30) participant were participated in the exercise which was analyzed using simple percentage. Out of the over ten perceived effects of corona virus on service delivery, the following are the most opted option which revealed that, the Hotels contributions to the national GDP, State and Local Governments treasuries were poorly affected, similarly, some Hotels cease to operate, while some Hotels were hugely affected by multiple taxation/increase in taxes, in the same way, a lot of opportunities were said to have opened for online business and other essentials. The study concluded that, many Hotels were pushed out of business while other Hotels have to look for another existing opportunity in another sector. Thus, it recommended that, Hotel owners/workers should always be entrepreneurially minded so that they will always change along the situation and tap from the existing opportunities as a result of uncertainty