A Collaborative Software Development Model for Citizen Developers to Address Growing Complexity of Workforce Challenges

The growing complexity of software development, combined with the rising demand for software products, has led to a shortage of skilled programmers, causing difficulties in meeting project timelines. Citizen Development has emerged as a potential solution by involving non-developers in the development process. This study explores Software Engineers' views on Citizen Development through a detailed survey, uncovering a generally positive outlook on its potential. Based on these insights, a new software development model was designed and evaluated using the System Usability Scale (SUS). The results suggest that this model could facilitate the transformation of the software development landscape by making application development more accessible through empowering Citizen Developers and helping to alleviate the software engineering talent shortage.