EXPLORING THE EFFICACY OF CHATGPT IN ENHANCING SPECIALIZED COMMUNICATION SKILLS IN ENGLISH LANGUAGE LEARNING

This research delves into the integration of ChatGPT, a cutting-edge language model, within the realm of English language education, with a specific emphasis on specialized communication. As artificial intelligence (AI) and natural language processing (NLP) technologies gain significance in educational settings, this study contributes to the evolving knowledge base by evaluating the impact of ChatGPT on English language learners’ proficiency, particularly in specialized communication, connecting with the field of English for specific purposes (ESP). The utilization of ChatGPT introduces a dynamic and interactive dimension to language learning, enabling learners to partake in realistic conversations and receive immediate feedback. Furthermore, the study explores the adaptability of ChatGPT as a personalized learning tool, bridging the disciplines of educational technology and pedagogy. By addressing individual needs and accommodating different levels of language proficiency, it aligns with the professional cultures of educators, curriculum developers, and researchers in educational technology who seek innovative solutions for personalized learning experiences. The potential of ChatGPT to encourage autonomous learning and provide a supportive environment for language practice is a key point of interest in this research. Employing quantitative measures to assess the success of ChatGPT training, the researchers focused on three human dimensions (cognitive – knowledge, socio-affective – relationship, and psychomotor – action) to gain an overall view of the studied phenomenon. The study specifically investigates the perceptions and evaluation of the workshop by current Generation Z students of English in specialized communication at the University of Ss. Cyril and Methodius in Trnava. The research utilized an online questionnaire in Google Forms, taking advantage of the digital age for efficient data collection. Preliminary findings suggest that learners who wisely use ChatGPT demonstrate enhancements in vocabulary acquisition, syntactic structure, and contextual appropriateness within specialized communication scenarios. Teachers of the English language are likely to be interested in the findings, as they assess the effectiveness of ChatGPT in enhancing language proficiency, especially in specialized communication.