Development and Evaluation of Virtual Emotional Support Platforms: Approaches and Technologies
The quick rise in worldwide mental health problems alongside increasing population interest in customizable healthcare leads to a clear necessity for modern alternatives which deliver immediate emotional assistance. The Emoticare app delivers a digital emotional assistance program that unites artificial intelligence (AI) and cloud platforms into an expandable platform which makes mental wellness services accessible and reactive. The application implements three essential features that track personal moods while offering individualized emotional evaluations and personalized recommendations which form a complete emotional guidance system. Emoticare utilizes AI capabilities to evaluate user submissions before giving individualized recommendations about self-care activities and exercise routines along with social network suggestions and stress-related methods. The app features real-time notifications as well as emergency alerts for close contacts and profession-based mood-enhancing interventions within its comprehensive adaptive support system. This research examines the Emoticare app design along with its functional aspects and examines its potential effects by using findings from academic literature focusing on emotional support solutions, virtual agents and AI-based mental health technology. Emoticare delivers a solution to reduce emotional distress by offering users personalized emotional support which adapts to their current contexts regardless of their location.
Authors
- Riaz Mohammad
- Harpreet Kaur (ORCID: https://orcid.org/0000-0002-1397-7027)
- Snehitha Snehitha
- Naveen Velugyu
- Tirumalasetti Naga Sharvani
Institutions
- Lovely Professional University (IN)
Publication Details
- Published
- 2025-05-09
- DOI
- https://doi.org/10.1109/stcr62650.2025.11020475
- Primary Topic
- Digital Mental Health Interventions
- Type
- article
- Field-Weighted Citation Impact
- 0.00