Enhancing library engagement: a framework for measuring technology adoption of online library resources

Purpose This study aims to develop and validate a measure for identifying important factors of online library service adoption in India. The objectives of this study are to determine the factors that enhance the technology adoption of Online Library Resources (OLRs) and validate a tool for evaluating attitudes toward OLRs. Design/methodology/approach Around 200 respondents’ data were utilized for the purpose. The data were gathered using surveys and further analyzed using exploratory factor analysis (EFA), confirmatory factor analysis (CFA) and descriptive statistics. Findings In total, five factors with satisfactory reliability and internal consistencies were obtained. The factor structure was confirmed with application of CFA using SmartPLS. The measure has been named as OLRs Holistic Measure (OLRHM). Research limitations/implications Due to survey-based approach and voluntary participation, the generalization of findings is to be avoided. The factors determined can be restructured or revisited with better sample size. Practical implications The practical implications are for various stakeholders. Learners, Users, Service providers, Researchers, Institutions and Publishers can utilize the insights on OLRs dimensions of particularly Quality and Usefulness of Resources (QUR), Training Effectiveness (TE) Engagement, Reliability and Usability (ERU), Learnability (L) and Artificial Intelligence (AI) Features Effectiveness (AIE). Originality/value The research is a unique attempt to validate a holistic measure of online library services technology adoption. It includes newer dimensions in the field.