Service delivery factors associated with enrollment to the improved community health fund among household members: a cross-sectional study in the Manyara region, Tanzania

The finding from the current study showed that less than half of the participants were enrolled in the iCHF. The predictors for enrolment in the scheme were availability of medicine throughout the year, good customer care, short time waiting for services, and availability of referral services when needed in the health facilities. There is a need for the health providers to strengthen good customer care to the clients/patients and for the government to improve the health systems service delivery to enhance satisfaction with the services and increase the enrolment rate to the scheme.