The Construction of Public Emergency Discourse by Local Governments: A Study on Social Media Discourse Strategies

With the popularity of social media, local governments have increasingly relied on these platforms to disseminate information and interact with the public when responding to public emergencies. Social media not only provides a direct communication platform for governments but also brings new challenges and opportunities for the management of public emergencies. This paper aims to explore the discourse strategies employed by local governments on social media, analyze their characteristics, identify existing problems, and propose corresponding optimization strategies. Through the study of discourse strategies, it is found that local governments often face issues such as lack of precision, low transparency, and insufficient emotional guidance during information dissemination. Local governments should enhance the accuracy and consistency of their information, improve communication transparency and public engagement, and balance the expression of rational information with emotional guidance to enhance public recognition and trust in government discourse.

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Publication Details

Journal
Media and Communication Research
Published
2025-01-01
DOI
https://doi.org/10.23977/mediacr.2025.060307
Primary Topic
Educational Reforms and Innovations
Type
article
Field-Weighted Citation Impact
0.00

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article

The Construction of Public Emergency Discourse by Local Governments: A Study on Social Media Discourse Strategies

Media and Communication Research
Educational Reforms and Innovations
article

The Construction of Public Emergency Discourse by Local Governments: A Study on Social Media Discourse Strategies

article en

Abstract

With the popularity of social media, local governments have increasingly relied on these platforms to disseminate information and interact with the public when responding to public emergencies. Social media not only provides a direct communication platform for governments but also brings new challenges and opportunities for the management of public emergencies. This paper aims to explore the discourse strategies employed by local governments on social media, analyze their characteristics, identify existing problems, and propose corresponding optimization strategies. Through the study of discourse strategies, it is found that local governments often face issues such as lack of precision, low transparency, and insufficient emotional guidance during information dissemination. Local governments should enhance the accuracy and consistency of their information, improve communication transparency and public engagement, and balance the expression of rational information with emotional guidance to enhance public recognition and trust in government discourse.

Media and Communication ResearchVol. 6(3)
Nanjing Xiaozhuang University (CN)
Government of Jiangsu Province
Openalex Percentile: Top 84%
Educational Reforms and Innovations
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The Construction of Public Emergency Discourse by Local Governments: A Study on Social Media Discourse Strategies · Media and Communication Research (2025) | TGRS Research Map | TGRS