Determine and Clarify the Primary Elements for Measuring Agility in Mining Industries

With the increasing competitiveness of markets and a greater focus on increasing productivity and reducing costs among businesses, quick access to accurate information has become an Aggressive advantage for companies. This study seeks to determine and clarify the primary elements for measuring agility in mining industries. The qualitative section was recognized using a meta-synthesis method of 124 sources and 16 agility measurement criteria containing IT communications, customer orientation, coordinated planning, etc. A survey with 20 mining industry experts using the Fuzzy Delphi method identified and prioritized key factors for supply chain agility: quality level, market adaptability, dispatch speed, pliability, expense reduction, novelty, customer-centricity, and IT communications, utilizing the DANP method and interpretive structural modeling. Findings revealed that customer orientation is a fundamental driver of agility, influencing each cost reduction and innovation. These factors impact product quality and communication, ultimately affecting responsiveness and delivery speed about market opportunities.